Policy statement

Mission

To provide the maritime industry (operating in high risk areas) maritime security service that is professional and according to the international rules and regulations, perceived as flexible, reasonably priced, with minimized risk and staffed by competent and experienced teams.

Vision

ESC is a reliable partner. Reliability is achieved through strict rules, innovation and high standards. Thanks to well established infrastructure, innovative IT solutions and experienced partners we are able to offer a flexible service to all different clients with different needs, without any drawbacks from our high standards.  

We want all vessel crew to feel safe and protected right after our teams have boarded the vessel. In our vision security is not only physical but also psychological and if necessary then also medical.

Our vision is to be amongst TOP 10 service providers by 2020.

Values

Preciseness, legal correctness, initiative, professionalism, openness, flexibility, speed, ambition, willingness to progress and learn, honesty, high quality standards, minimized risk, continuous improvement.

Code of Business Ethics

Confidentiality

We are committed to maintaining the highest degree of integrity in all our dealings with potential, current and past clients, both in terms of normal commercial confidentiality, and the protection of all personal information received in the course of providing the business services concerned. We extend the same standards to all our suppliers and associates.

Ethics

We always conduct our services honestly and honorably, and expect our clients and suppliers to do the same. ESC prohibits offering or receiving bribery in any form, whether direct or indirect.

Human Rights

ESC affirms the responsibility to respect the human rights of, and fulfill humanitarian responsibilities towards, all those affected by our business activities, including personnel, clients, suppliers, shareholders, and the population of the area in which services are provided. We recognize the importance of respecting the various cultures encountered in our work, as well as the individuals we come into contact with as a result of those activities.

Duty of care

Our advice and services will always conform to relevant law and regulations, and we believe that all businesses and organizations, should avoid causing any adverse effect on the human rights of people in the organizations we deal with, the local and wider environments, and the well-being of society at large.

Quality assurance

We maintain the quality of what we do through constant ongoing review with our clients, of all aims, activities, outcomes and the cost-effectiveness of every activity. We conduct regular review meetings according to ISO 9001 and ISO 28000/28007 standards’ requirements.

Professional conduct

We conduct all of our activities professionally and in line with internal and external rules and procedures. We take great care to be completely objective in our judgment and any recommendations that we give, so that issues are never influenced by anything other than the best and proper interests of our clients.



Complaints and grievances 

If employees or any third parties have concerns about ESC Global Security being involved in illegal or improper conduct including acts or omissions that would violate ESC’s obligations under the International Code of Conduct please click here 

Complaints can be sent to the following email address info@escgs.com