Policy Statement
The management of ESC has worked out a management system, which conveys the convictions and aspiration of the company in terms of innovation, quality, and security.
We strive to provide our customers with security services, while keeping the risks as low as reasonably possible.
We strive to provide our customers with security services, while keeping the risks as low as reasonably possible.
ESC’s policy is defined and strongly driven by the following management principles and behaviors:
- Detailed planning and risk assessment to ensure risk management to “as low as reasonably possible”, by continuously monitoring the global security situation and intelligence,
- Achieve our commitments for quality, cost, and schedule without compromising the legal correctness
- Build a mutually profitable relationship with our clients and increase their satisfaction, ensuring their long-term success, through:
o Understanding the needs of our customers (and their customers as well)
o Find new solutions to meet the rapidly developing industry needs
o Continuously expand worldwide subcontractors’ database
- Thorough vetting and continuous evaluation of our critical subcontractors to ensure the service quality
We are committed to continuous improvement and have established an integrated management system, which provides a framework for measuring and improving our performance.
- Detailed planning and risk assessment to ensure risk management to “as low as reasonably possible”, by continuously monitoring the global security situation and intelligence,
- Achieve our commitments for quality, cost, and schedule without compromising the legal correctness
- Build a mutually profitable relationship with our clients and increase their satisfaction, ensuring their long-term success, through:
o Understanding the needs of our customers (and their customers as well)
o Find new solutions to meet the rapidly developing industry needs
o Continuously expand worldwide subcontractors’ database
- Thorough vetting and continuous evaluation of our critical subcontractors to ensure the service quality
We are committed to continuous improvement and have established an integrated management system, which provides a framework for measuring and improving our performance.
Mission
We strive to be reliable, flexible, and forward thinking and proactive security partner to our clients no matter in what environment or how complex their security needs are.Vision
Be the one point of contact for the maritime industry’s complex and global security needs.SIGNED BY CEO
MARCH 2024
MARCH 2024
Code of Business Ethics
Confidentiality
We are committed to maintaining the highest degree of integrity in all our dealings with potential, current and past clients, both in terms of normal commercial confidentiality, and the protection of all personal information received in the course of providing the business services concerned. We extend the same standards to all our suppliers and associates.Ethics
We always conduct our services honestly and honorably, and expect our clients and suppliers to do the same. ESC prohibits offering or receiving bribery in any form, whether direct or indirect.
Human Rights
ESC affirms the responsibility to respect the human rights of, and fulfill humanitarian responsibilities towards, all those affected by our business activities, including personnel, clients, suppliers, shareholders, and the population of the area in which services are provided. We recognize the importance of respecting the various cultures encountered in our work, as well as the individuals we come into contact with as a result of those activities. For more information, please see ESC Human Rights Policy
Duty of care
Our advice and services will always conform to relevant law and regulations, and we believe that all businesses and organizations, should avoid causing any adverse effect on the human rights of people in the organizations we deal with, the local and wider environments, and the well-being of society at large.
Quality assurance
We maintain the quality of what we do through constant ongoing review with our clients, of all aims, activities, outcomes and the cost-effectiveness of every activity. We conduct regular review meetings according to ISO 9001 and ISO 28000/28007 standards’ requirements.
Professional conduct
We conduct all of our activities professionally and in line with internal and external rules and procedures. We take great care to be completely objective in our judgment and any recommendations that we give, so that issues are never influenced by anything other than the best and proper interests of our clients. For more information, please see ESC Code of Conduct Policy
Complaints and grievances
If employees or any third parties have concerns about ESC Global Security being involved in illegal or improper conduct including acts or omissions that would violate ESC’s obligations under the International Code of Conduct please see ESC Complaint Handling PolicyComplaints can be sent to the following email address info@escgs.com
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